After last month’s little box of horrors, I ended up contacting Stitch Fix’s customer service to vent my frustrations. They were incredibly apologetic, offering to pay for my next styling fee, and giving even more tips to ensure my stylist understands my wants and needs – since apparently explicitly asking for pants with real pockets and non-jegging skinny jeans wasn’t specific enough.
Regardless, I complied with their suggestions. I pinned pins to my Pinterest board from boards they suggested. I updated my style profile summary to spell out things that I love (fitted tops, structured dresses, real pockets, earth tones) and things that I hate (flowy tops, flimsy fabric, fake pockets, pastels). They asked me to forward along any styles or aesthetics I prefer, so I shared the link my Pinterest board. For about the sixth time.
They also asked me about celebrity styles I admire, but the only people who came to mind were fictional characters from BBC and the Marvel universe, so I side-stepped that question and instead listed current trends that I like.
Thankfully, all of the extra effort seemed to have a big impact on my stylist this month.
In my special instructions for this fix, I entered a final plea for work-appropriate skinny black pants with real pockets (I told them to think twill), and another request for a non-distressed, non-jegging, medium wash pair of skinny jeans. I emphasized the non-jegging part, telling them not to bother sending me any pair that contained more than 5% spandex or elastic. I didn’t have any other specific requests, and pointed again to my Pinterest board and updated style summary for further inspiration.
In her note to me, Jessica — my stylist for the month — apologized for my experience last month, and assured me that she spent lots of time looking at my notes, profile, and Pinterest board. She pointed out that she didn’t send me any black pants because they didn’t have any that fit my specifications, which is fine — I’d rather get no black pants and five things I might love, than a pair of black pants I’m going to hate. Based on her note, I was actually kind of excited about the fix.
Here’s what I got.
RD Style Belem Faux Leather and Ponte Jacket
Pros: Yay, I love this jacket! The fit is amazing (and the sleeves are actually long enough!), and it goes with basically my entire wardrobe. I was a little hesitant about the mixed-media — the sides and back are a stretchy spandex-like (think yoga pants) material — but I actually really like it. It’s very well tailored and fits like a blazer.
Cons: Did I mention I love this jacket?
Papermoon Beverley Lace Side Panel Knit Top
Pros: I like this a lot more than I thought I would. It’s a little looser than most shirts I would go for, but is still flattering. I love the stripes, and like that the color isn’t my typical black, but still fits in with the palette of my wardrobe. I also really like the lace detail on the side, which is very different from most things that I own.
Cons: $54.00 is kind of steep for basically a glorified t-shirt.
Pixley Tenille Mini Skirt
Pros: I really wanted to love this skirt. I’ve pinned several geo-print minis, so this was a great pick. I love the pattern (it struck me as almost art deco), the color is great, and it’s long enough to be appropriate for work.
Cons: Unfortunately, it’s just too big. The fabric on the front also laid kind of funny due to the embroidery, which gave it a frumpy effect.
Verdict: Returned, though returning this is how I justified keeping the Papermoon shirt.
Market & Spruce Jahana Cargo Vest
Pros: I had pinned a couple things with similar vests, so I was excited to see this in my box. I think this is a great piece, and will be very versatile for layering throughout the spring and fall. It has big pockets and a hood, and some really interesting zipper and button details around the shoulders. Additionally, there are internal drawstrings to cinch the waist.
Cons: The drawstrings are a little tricky to get to stay in place, so it doesn’t stay cinched for long.
Verdict: Keep. I’m sure I’ll figure out the drawstrings eventually.
Mavi Gold Freida Skinny Jeans
Medium wash, $128.00
Pros: She nailed exactly what color wash I wanted.
Cons: While these do contain only 4% elastic per my instructions, they also contain 9% polyester and are very stretchy. In short, Jessica thinks I’m going to spend over $100 on a pair of jeggings.
She is wrong.
These are painted-on tight, which makes them incredibly uncomfortable, as well as incredibly inappropriate to wear to most places I would want to wear them. Additionally, they’re way too long — they cover my heels and almost hit my arches.
Verdict: Returned, just as soon as I manage to peel them off.
All in all, this was a huge improvement. The jeans were a miss, but they were closer, and everything else was spot-on. I’m planning on requesting to stay with Jessica for my next fix, so hopefully I’ll continue to have better luck with my boxes.
If you’re interested in Stitch Fix, check it out! It’s free to sign up, and filling out the style profile is actually really helpful for thinking about what you do and don’t love for your wardrobe.
(Plus, between friends, if you sign up with my referral link, I earn credit with the site when your first fix ships. Win-win, right?)